Cleo will try and take the money to repay your advance automatically on your repayment date. Or, you can check in on your advance at any time. Just 💬 type "cash advance" or "repayment date" into chat.
If you want to settle up early, you can also type "pay back" or "repay" in chat and follow the flow.
Once a payment successfully leaves your account, Cleo will process it and reflect it as settled up in the app. Note that banks can take a while to send off a payment, so Cleo might take a minute to reflect this change.
What happens when a payment fails? It could be because there’s not enough money in your account, or there might just be an issue with your card or bank. Don’t panic – Cleo will always let you know if your repayment fails, and will try and take the payment again at a later date.
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