Rather than a password, your account requires a one-time code to log in. This code is sent to your email from the log in screen.
The good news: you don't need to remember a password.
The not-so-good news: things can get tricky if you forget the email you used to sign up or don't have access to it anymore.
I forgot which email I used to sign up
If you forgot which email you signed up with, customer support can help. Reach out with all your emails at the ready so the team can locate your account for you.
I can’t access the email I used to sign up to Cleo
If you lost access to your Cleo account email, hold up – don't make a new account! Talk to customer support to get your email reset.