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All CollectionsCleo Plus 👑Cancellation and Refunds
I’ve cancelled Plus - when will I get my refund?
I’ve cancelled Plus - when will I get my refund?

You’re done with paying a subscription fee each month and need that money back now.

Roisin Allum avatar
Written by Roisin Allum
Updated over a week ago

If you cancel your Plus subscription within 7 days of signing up without requesting a cash advance, you can get a refund. 

Your refund will take a couple of business days to process 💸. If it doesn't show up within 4 business days, please let us know! 

Heads up, as per the T&Cs, if you’ve deleted your Cleo account then we can’t process a refund because the money doesn’t know where to go 😵

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