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All CollectionsCash Advance ⏰ Repayment
How do I repay my cash advance?
How do I repay my cash advance?

The day has arrived and you’re ready to repay your advance

Roisin Allum avatar
Written by Roisin Allum
Updated over a week ago

Cleo will try and take the money automatically on your repayment date – she'll remind you about repayment two days before it's due. 

💬 If you want to repay, simply type "repay" or "payback" in chat. You can also tap the button at the bottom of this article.

📅  If you've taken out the advance with a card, your repayment will usually clear within 3 business days.

Cleo will always let you know if your repayment fails; you might not have enough money in your account or something might have gone wrong. Cleo will then try and take the payment again at a later date.

If you’ve just repaid your advance, you’ll have to wait 24 hours before taking out another 😎

If you don’t have enough money in your account, we may take a partial payment and make future attempts to pay back the amount owed.*

If you don't have enough money in your account, we may also take a partial payment (if you opted in) and make future attempts to pay back the amount of your advance while your debit authorization remains active

*Subject to your right to withdraw the payment authorization for your payment methods

Want more? Check out our blog for all things personal finance.

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