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Why don't I qualify for a cash advance?
Why don't I qualify for a cash advance?

You’ve just paid for a subscription and Cleo says you don't qualify for $100.

Roisin Allum avatar
Written by Roisin Allum
Updated over a week ago

We totally get your frustration. You’ve paid the money to get the cash advance and Cleo says you can’t have it.

We designed the advance to be a parachute – it’s for use in emergencies only, just to keep you afloat until payday.

It’s not meant to solve all your financial problems, but maybe as we build more features for Cleo Plus, we can create a range of products that will. 

Cleo works out whether you qualify based on how likely you are to be able to pay back. She looks at your paycheck, your spending habits, your budget; she does *a lot* of number crunching and uses some complex math to work it out, and more often than not, she’s right.

If you don't qualify at the moment, Cleo will coach you towards qualifying🎯

💬 Type “do I qualify” in chat and she’ll let you know what you have to do to get that advance; it can still be yours, if you follow her advice.

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