Why hasn't my account been approved yet?
Your account opens once Atomic has verified your identity and approved your application.
If your application is still pending, something is probably still missing. You can pick up where you left off in the app.
If you've sent everything and still haven't heard back, Atomic's support team can help.
Why are my identity documents declined?
The most common reasons are:
Your name or date of birth doesn't match your document
Your document has expired
That type of document isn't accepted
A still photo was used instead of a live selfie
Why was my application declined?
An application is declined when the information provided doesn't meet Atomic’s verification standards. Atomic Invest is an SEC-registered investment adviser and Atomic Brokerage is a registered broker-dealer, and both are required to follow strict identity verification and anti-money laundering requirements. Atomic may not be able to share the specific reason an application was declined.
Investment advisory services provided by Atomic Invest LLC. Brokerage services provided by Atomic Brokerage LLC, member of FINRA/SIPC. Investments in securities: Not FDIC Insured, Not Bank Guaranteed, May Lose Value. Investing involves risk, including the possible loss of principal.
Cleo has engaged Atomic Invest LLC (“Atomic”), an SEC-registered investment adviser, to bring you the opportunity to open an investment advisory account with Atomic. Companies which are engaged by Atomic receive compensation of 0% to 1.15% of assets under management annualized, payable monthly, for each referred client who opens an Atomic account and may receive a percentage of margin and free cash interest earned by clients, which creates a conflict of interest. See the Atomic Invest Promoter Disclosure Statement.
Brokerage services for Atomic are provided by Atomic Brokerage LLC, a registered broker-dealer and member of FINRA/SIPC and an affiliate of Atomic, which creates a conflict of interest. For more details about Atomic Invest, please see the Form CRS, Form ADV Part 2A, and Privacy Policy. For more details about Atomic Brokerage, please see the Form CRS, General Disclosures and fee schedule. Check the background of Atomic Brokerage on FINRA’s BrokerCheck.
Neither Atomic Invest LLC nor Atomic Brokerage LLC, nor any of their affiliates is a bank. Investments in securities: Not FDIC Insured, Not Bank Guaranteed, May Lose Value. Investing involves risk, including the possible loss of principal. Before investing, consider your investment objectives and fees and expenses charged. Advisory services through Atomic are not to be construed as tax advice or financial planning and do not take into consideration investments that clients may hold outside of Atomic.
Before investing in an ETF, you should read the prospectus, which provides detailed information on the ETF’s investment objective, principal investment strategies, risks, costs, and historical performance (if any), among other things. Prospectuses can be found on the ETF issuer’s website. ETFs are bought and sold at market price, which can vary from the Net Asset Value of the fund. Rebalancing and other fund activities may result in tax consequences.
This content is for educational purposes only and is not intended as investment advice or a recommendation of any specific investment or strategy.